Frequently Asked Questions
How do I retrieve my password?
Go to login page and click on Forgot your password? to reset it.
Why can't I view the Notes?
Our notes are in PDF format. You can download free version of Adobe Reader to view them from Adobe's website here.
I accidentally registered for the wrong course
When you log in to the Thinkwell website, there will be a link in the upper right side of the screen that reads "Wrong class? Click here" which will enable you to change your course or class section.
If you've registered for a class under the wrong school, please email firstname.lastname@example.org and let us know the name of your school, your professor's name, and the course you're taking.
I cannot find my school and/or professor when I try to register.
If your school or your professor list not listed when you try to register, it usually means that your class has not been added yet. This is not a problem. Email us at email@example.com and let us know the name of your school, your professor's name, and the course you're taking.
Can I use a Thinkwell title if I'm not in school or my professor hasn't assigned Thinkwell
Absolutely. Just go to our student store and select the Thinkwell title you'd like to use.